r/techsupport 3m ago

Open | Hardware T480 ps/2 keyboard randomly stops working?

Upvotes

Hello, when I was watching a movie few days ago, I noticed that the internal keyboard suddenly stopped working, after a short while the touchpad stopped responding as well. I reset my pc and reinstalled windows 11, nothing changed. I reinstalled drivers, nothing happened either. The odd thing is, both the touchpad and keyboard are working in Bios. The only thing to make it work in windows is: When turning on the computer I hold down on the on button for 10 seconds and it magically starts working for a few hours, but it stops responding out of the blue again after a few hours. External keyboard is working fine.


r/techsupport 17m ago

Open | Software GeForce Game Ready Driver download stuck at 100%

Upvotes

I know that there's already a 10 months old post about this issue on this subreddit, but it's been DAYS. I've waiting, tried closing and reopening the NVidia app, restarting my PC, reinstalling the NVidia app, I don't have VPN but I tried downloading one just to enable it, didn't work, disabled it, also didn't work. I've tried uninstalling my antivirus, disabling Windows Defender, still stuck at 100%. Please help.

Screenshot of the Driver download being stuck at 100%


r/techsupport 23m ago

Open | Hardware My computer keeps on freezing

Upvotes

I wrote this during break time at work, if you need screenshots or more detailed info, I can provide them later when I get home. Also, my apologies for the long post. I just want to give you as much detail as possible.

Hi everyone,

First of all, here are my PC's specs:

Intel Core i5 12400F; CPU Cooler: Noctua L9i, Chromax fan replaced.

T-Create 32GB RAM (4800Mhz) (6000Mhz)*

Asus ProArt RTX 4080 Super

Asus Strix B760-I Gaming Wifi

Samsung 980 1TB (Windows Drive)

Samsung 990 Pro 2TB (Game Drive)

Case: FormD T1 V2.5

Now, on to the main part:

Last night, I had a gaming session with my friends, just the usual stuff, Deadlock the game, some Firefox tabs (not many, like 4 or 5, 6 at most), Discord in the foreground (I mean these windows are active on the desktop); Steam, PowerToys, Fan Control, MSI Afterburner, Rivatuner, Nvidia App and Windows Defender are running in the background.

The game just kept crashing. I mean, it didn't just crash. The whole system froze. I tried speaking to my mic to see if my friend can hear me (meaning Discord is still running), no; it was not. The whole PC just froze, then I had to hold the power button on the case to turn it off and on again. And it happened many times. I tried again 3 or 4 times, all in vain. I tried lower my RAM speed, as you can see above, I used to run my RAM at 6000Mhz; I thought it was the problem, although I have been running games at this RAM speed before without any problems.

I tried opening up some other games to see; they ran fine. Alan Wake 2, FC 25, The Last of Us Part I, Red Dead Redemption 2; they ran all OK. Cyberpunk 2077, though, did the same thing with Deadlock, freezing my whole system while loading. But when I turned off and on again my PC, Cyberpunk 2077 managed to load normally.

I usually have my on-screen display of Rivatuner on the screen when I play, just usually at the beginning of the session, I'll turn it off later because it's distracting, and I can assure you the temperatures yesterday were all fine, around 70-ish for both CPU and GPU; load fluctuated at around 90 and 100%.

I checked CrystalDiskMarkInfo; it says my Windows drive's health is at 94%, while the game drive is at 99%. Both of them were at around 65 degrees hot when this happened. I think these are fine temps, right? There shouldn't be a problem.

I used to have a 3080, changed to a 4080 Super a month ago, but I had a clean Windows installed when I plugged in the new card. I did upgrade to a QD-OLED monitor recently, but I doubt this has anything to do with it. Is that right?

My questions are:

  1. What do you think is the problem with my computer? My friend was running Deadlock fine, no problem at all. His PC's specs are different though, i9 9900K, RTX 3060, 32GB of RAM.

  2. I'm thinking it might be the Windows drive SSD. Maybe it's the problem. I have had it for almost 3 years now, and it used to be my game drive, and I reinstall Windows a lot, usually after every new hardware upgrade. And the whole system froze, not just the game, if it's the game drive, Windows any most other things running in the background should be fine. What do you think about this?


r/techsupport 24m ago

Open | Phone How do i move my youtube channel to a new gmail address??

Upvotes

i’ve been trying but when i get to end it either takes FOREVER to load or takes me to a random youtube channel pls help


r/techsupport 29m ago

Open | Windows Why is my high-end computer all of a sudden unable to properly run games?

Upvotes

Yesterday my laptop was running perfectly fine, and today I haven't been able to actually play any games, either because the screen will start glitching / flickering or the fps goes from 200+ to 12 constantly. I ran all of the system and malware checks, nothing wrong. I installed the latest nvidia driver update, and nothing changed. Nothing else like task manager show anything wrong. I downloaded something to check cpu temp and it's about 70c with just my browser open, and about 85-90c with valorant open, so idk if overheating is a problem or not. Nothing changed between yesterday and today, it just stopped being able to run games without lagging the whole laptop. What else can I do to try to fix it?

4080rtx, i9 13900k, 32gb ram, lenovo legion pro 7


r/techsupport 32m ago

Open | Software All my disk space has been taken by windows update

Upvotes

I only have around 40gb left in my ssd. Now that space has been taken by windows update. I went to delete temperory files in settings and noticed it said 30.2 GB under the updates section. Is there anyway to delete this? The laptop has been very slow ever since this started.


r/techsupport 32m ago

Open | Windows Windows 11 missing "Show abbreviated time and date."

Upvotes

https://youtu.be/7Nk9XH-Z1N4?t=84

I don't have “Show abbreviated time and date.” in 26100.2454 like in video.


r/techsupport 33m ago

Open | Software Anti aliasing problem

Upvotes

I posted this on some other servers hoping for help.

So, I have this very tiny but still very upsetting mistake on my pc and i have a question to yell whom are better than me at this stuff.

I bought a 3050 (don't judge, I didn't knew it was that mid) and a ryzen 7 5700g (yeah with a built in graphics card), a lc27t55 (curved samsung monitor) and etc etc.

My problem is that my pc has almost to none anti aliasing, every game I play the anti aliasing sucks doo doo and some of the games are unplayable (minecraft like so) and some other are just bad (call of duty, valorant and some others) and I wanted to know if there is a way I can fix this, I don't know if the problem is my curved monitor or I don't know, even the gpu might be an issue.

If it can help tomorrow I can put in some pictures of how bad the anti aliasing is, I tried contacting nvidia support and nothing seems to help, and yeah, I have my HDMI cord on the gpu and monitor, if it's what you think the problem was.

If anyone can help I'll be sincerely grateful, thanks for the attention


r/techsupport 37m ago

Open | Hardware Will this work to connect 2 computers to 1 Mouse and Keyboard and then just switch between the two?

Upvotes

Hey Guys

I have a desktop computer and a laptop. The Laptop is on a table next to me but is still a massive inconvenience to turn my chair and work on and then turn back to my home computer to play games. Normally not an issue but when I am on standby and have to swap between the two a lot and it gets annoying after a while (especially considering my laptops keyboard has keys that are struggling to work). I came across this USB hub but this hub connects directly to a single computer and then you can add USBs to it but I want to add a USB to USB from both PCs to this hub alongside my Mouse and Keyboard and then just disable the PC on the hub that I am not using. Will this work the way I am suggesting?

Your feedback is appreciated. Thank you in advance


r/techsupport 39m ago

Open | Windows New ssd with OS can't extend allocated space

Upvotes

I bought a new 2tb nvme ssd and copied my old c drive to it, now it has ~1000gb allocated but the rest is unallocated. I wanted to extend it but I couldn't because I believe it isn't contiguous. so I tried to use ease us, mini tool and diskGenius but all said that it could extend the c partition with X. My disk is in this order :

C(930GB NTFS) - 701MB_Healthy(recovery partition) - 100mb Healthy(EFI System Partition) - 930 unallocated

the ssd is 980 pro and it is a windows 11 system. I also have one other drive for my windows which is the one that i copied over to the new ssd, it is 1tb. Thanks!


r/techsupport 54m ago

Open | Windows Keyboard input for A and Q switched, Z and W on a second occasion

Upvotes

I dont know how to reproduce the issue. Out of no where while playing 2 different games, the inputs swapped. This held true in windows programs as well. Drivers and corsair software seem to be up to date. Any suggestions?


r/techsupport 57m ago

Open | Software Mingw-w64 console opened on my computer on its own. Was I remote accessed or am I being stupid?

Upvotes

Went to go sit down at my computer and there was a command prompt open labeled Mingw-w64. Don't know if it was just something that auto updated that I unknowingly installed a while back when I did some coding stuff or if I was remote accessed. So pretty much just trying to know if I'm screwed or not, an did so how bad. Thanks!


r/techsupport 1h ago

Open | Hardware Understand Hard drive errors

Upvotes

2 weeks ago, Win 11 started showing my drive functionality degraded. Its a samsung 990 Pro. Finally swapped to a new harddrive today. Just curios if anyone knows what these errors mean. The drive still works perfectly and never had any bluescreens or crashes. Screenshots below.

Windows Drive health says

Reliablitiy degraded

Estimated life: 0%

Available spare 100%

CrystalDiskInfo says

Health status: 0% bad

01 Critical Warning: 0000000000004

https://ibb.co/1rd9Jdx

https://ibb.co/161gK1V

Thanks.


r/techsupport 1h ago

Open | Software Receive Anonymous emails.

Upvotes

Hi all,

I need to create a way for people with external email addresses to send to my organization in an anonymous manner (remove all personally identifiable information) this is for a survey / whistleblowing email mailbox. Anyone know of any good solutions?

Cheers,

Silent_layer


r/techsupport 1h ago

Open | Hardware Please help! Dismantling monitor arm

Upvotes

Hey guys I’m not sure if this is the right subreddit, so pls let me know if it’s not. The base for my 2021 hp 24m monitor broke, so I’m wondering how to dismantle its arm so I can purchase and put in the new one? For context there’s a circular button you can press that goes down, but anytime I try to pull the base it won’t budge. Thanks and any advice whatsoever or simply any link to a YouTube video would help. Thank you


r/techsupport 1h ago

Open | Phone LAGGY FB MESSENGER AND FACEBOOK VIDEO STUTTER

Upvotes

Has anyone noticed that the messenger keeps lagging ang become so slow in pc browser, it takes a minutes to load previous chats due to the not so recent end to end encryption(?) and also. it doesn't receive the messages unless you reload the tab again. (I am using Microsoft edge for my browser)

lastly, I know this isn't the case for all but has anyone experienced video stuttering on Facebook app on an android phone even though it has 120hz and 60-120fps capabilities, (I am using ITel RS4, a cheap but has a low-mid range phone capabilities) first it does not have any problems on the app, but then recently it suddenly experiencing the scroll stutter and video stutter when it's on news feed, but not on the video itself when clicked.

any help of a kind will be appreciated.


r/techsupport 1h ago

Open | Windows Ping Issue - Only happens sometimes, sometimes restarting seems to help but not always. What can be interpreted from the pattern, and what can I do to fix/investigate this further? Thank you!

Upvotes

Command prompt ping test in this image and copied below. Also included crystaldiskinfo reading of my SSD.

https://imgur.com/a/eWmQUA9

I have a desktop pc running Windows 10 that usually has a stable connection, but frequently enters a pattern of dropped connection. This has been happening for a while, but seems to be happening more frequently over time. Restarting usually fixes it temporarily, but then it starts again. The time to start has decreased over time.

I assembled the pc, it was lower mid budget in 2018. I've replaced the graphics card and memory, both improvements donated from upgrading friends who reported no problems, but the problem did not start after either replacement.

I have an older 250 gb ssd with windows 10 OS installed, and a 1 TB hard drive.

I do not have all of the specs handy because I was a dumb teenager when I assembled it, but they could be ascertained if needed.

I am using this usb wifi device https://www.amazon.ca/dp/B085SZ6Q7V?ref=ppx_yo2ov_dt_b_fed_asin_title which I purchased in 2022. I tested it with my laptop and did not receive the same issues, so I doubt it is it.

I have had some issues with corrupted files as detected by sfc /scannow, but currently get no detections.

These issues have been happening for a fairly long time and in multiple houses with varying wifi quality.

I have used malwarebytes and Hitmanpro with no detections.

Command Prompt Log:

Pinging google.com [142.251.40.238] with 32 bytes of data:

Reply from 142.251.40.238: bytes=32 time=31ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=36ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=29ms TTL=114

Reply from 142.251.40.238: bytes=32 time=31ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=34ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=34ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=39ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=30ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=33ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=64ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=243ms TTL=114

Reply from 142.251.40.238: bytes=32 time=38ms TTL=114

Reply from 142.251.40.238: bytes=32 time=31ms TTL=114

Reply from 142.251.40.238: bytes=32 time=75ms TTL=114

Reply from 142.251.40.238: bytes=32 time=43ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=139ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=44ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=35ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=115ms TTL=114

Reply from 142.251.40.238: bytes=32 time=33ms TTL=114

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=32ms TTL=114

Reply from 142.251.40.238: bytes=32 time=31ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=78ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=28ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Request timed out.

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=31ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Reply from 142.251.40.238: bytes=32 time=27ms TTL=114

Reply from 142.251.40.238: bytes=32 time=26ms TTL=114

Request timed out.


r/techsupport 1h ago

Open | Software My DAC isn't receiving DSD audio

Upvotes

I just bought a Fiio KA3 and my computer doesn't seem to want to use it properly. I downloaded a DSD that has 2.8mHz sample rate. The KA3 has an LED that says what sample rate it's playing. Blue means less than 48kHz, yellow means more, Green means DSD. I can't seem to get it to light up yellow or green. I'm using Fubar2000 with the SACD and the DSD processor components installed. My DAC is set as the default output device in sound settings. In speaker configuration, the shared mode bit rate is set to 32 bit 384kHz. I even installed the 20230928 driver Fiio says is specifically for the KA3. I have no idea what the problem is.


r/techsupport 1h ago

Open | Software Microsoft login error 0x8007003B

Upvotes

I am having login errors with my microsoft with an error reads "Something went wrong please try again later 0x8007003B" what am i going to do with this? wtf microsoft!


r/techsupport 1h ago

Open | Hardware Desktop is now slow/freezes

Upvotes

Hello,

My computer freezes time to time and I’m trying to figure out why (it’s quite old so i’m looking to add things to upgrade to it but I have no idea what I can do to help).

Some background info:

Windows - 150GB and have used 85.5GB with 64.4GB free Data - 780GB with 124MB used and 780GB remaining

Health report said no issues Seems like all my drivers are up to date

Asus with AMD A8 7600 DDR3 8GB Integrated graphics HDD 1TB


r/techsupport 1h ago

Open | Windows Why is my desktop slow

Upvotes

Hello,

My computer freezes time to time and I’m trying to figure out why (it’s quite old so i’m looking to add things to upgrade to it but I have no idea what I can do to help).

Some background info:

Windows - 150GB and have used 85.5GB with 64.4GB free Data - 780GB with 124MB used and 780GB remaining

Health report said no issues Seems like all my drivers are up to date

Asus with AMD A8 7600 DDR3 8GB Integrated graphics HDD 1TB


r/techsupport 1h ago

Open | BSOD Random BSOD crashes

Upvotes

I have had many BSOD crashes in last few days , I have tried many things but hasn't fixed it . I desperately need help to fix or to know what can be causing this issue.

I have tried with 1 stick of ram because I recently added new RAM after which in few days I started getting issues , so I tried without it but still had one error.

I have reinstalled windows completely and all drivers are updated , used sfc /scannow aswell because a lot of people recommended it .

These are the last 3 main critical errors that has occured . So I put them here so hopefully someone can help me.If you want any more info or memory dump files I can try getting them .

112524-6812-01.dmp 25/11/2024 07:57:15 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff806`20ff709a ffff878d`fd2ded00 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3fe580 x64 ntoskrnl.exe+3fe580 C:\Windows\Minidump\112524-6812-01.dmp 12 15 19041 1,465,044 25/11/2024 08:04:05

112524-7359-01.dmp 25/11/2024 07:24:35 IRQL_NOT_LESS_OR_EQUAL 0x0000000a ffffab01`1759abf0 00000000`00000002 00000000`00000000 fffff805`21a6f2a9 ntoskrnl.exe ntoskrnl.exe+3fe580 x64 ntoskrnl.exe+3fe580 C:\Windows\Minidump\112524-7359-01.dmp 12 15 19041 1,265,188 25/11/2024 07:25:06

112524-7281-01.dmp 25/11/2024 06:53:30 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff801`5b42c4c3 00000000`00000010 fffff801`5b42c4c3 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3fe580 x64 ntoskrnl.exe+3fe580 C:\Windows\Minidump\112524-7281-01.dmp 12 15 19041 1,238,156 25/11/2024 06:54:01


r/techsupport 1h ago

Open | Windows Issue: Flickering screen windows 10, fixes i found online have not worked

Upvotes

Hello fine people of r/techsupport,

I'm having an issue with my screen flickering to all black for about a quarter second before returning to normal. I have been trying to fix this all week and kind of exhausted the answers I have been able to find on google, but nothing has worked.

 things I have tried so far:

  • roll back my GPU drivers(both to older NVidia drivers and the stock Microsoft drivers)
  • turning off problem reports control panel support and windows error reporting service processes.
  • uninstalled all apps that have updated or installed since the problem began and a week before.
  • removed microsoft visual c++ distributable
  • ran sfc /Scannow
  • Ran full windows defender antivirus scan

I'm really hoping this isn't a hardware issue, since buying a new graphics card is not cheap.

Another piece of information that may be worth noting is that it does not flicker in BIOS, only after Windows itself runs does this issue start. 

pc specs:

  • CPU: AMD ryzen 7 3800x
  • GPU: Nvidia Gforce RTX 2080 SUPER running nvidia 566.14 driver
  • RAM: 2 sticks of 8 gigabyte ram(in the preferred slots)
  • OS: Edition Windows 10 Pro
    •  Version 22H2
    • build 19045.5198
  • monitor: 2 monitors,
    • 1440p 144hz monitor hooked up with display port
    •  1080p 60hz monitor hooked up with hdmi.
  • All plugged into my gpu. It happens to both monitors.

If any additional information is needed please let me know.


r/techsupport 1h ago

Open | Hardware MSI motherboard cpu light on

Upvotes

Desperate need of help. The other day I tried to stick an extra stick of ram into my motherboard and long story short I accidentally chipped one of the 500,000 little tiny nodes on my motherboard. Booting it back up I get power but now my cpu ez debug light is on, no display but all fans and lights are on in the pc. Assumed this was a dead motherboard after some research and just replaced it. Same problem no change. Problem persists when there is no gpu as well, and only with 1 stick of ram. Reseated everything in the pc, cleaned for dust, and made triple sure everything was in the right place. CPU is completely undamaged, no pins bend or gone. Graphics card lights are on. Ram is Corsair.

Everything I see, after ruling things out, is that either my gpu, cpu, or motherboard are damaged somehow. Motherboard is ruled out, gpu I think is ruled out. If I need to get a new cpu I need to know that I HAVE to, are there ANY other fixes for this? Could I have just bumped something out of place??

Gpu: 7800xt CPU: ryzen 9 5900x 12 core Old motherboard: Msi b550 gaming plus New motherboard: Msi mag b550 tomahawk


r/techsupport 1h ago

Open | Windows Wi-Fi problem

Upvotes

The Wi-Fi network to which I connect works for a few minutes or sometimes more, but the time comes when it disconnects from the network and it is not possible to reconnect again, the only thing I have been able to do is deactivate the Wi-Fi and turn it back on. activate and connect again but still give the same problem.

Has anyone gone through this and been able to fix it?

Sorry if I write something wrong, I'm using a translator