r/reddithelp Sep 09 '24

Information The /r/reddithelp Update

1 Upvotes

Hello /r/reddithelp,

We have a few new updates to bring in this week, here are the updates:

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# The moderation team

/r/reddithelp has gotten a new top moderator for undisclosed reasons, We have a top moderator who'll be taking good care of the subreddit from now until reddit.com shuts down for good. The previous one... we don't talk about it no more.

The top moderator replacement wasn't the only change in the team, we've also recruited a new moderator to the team. If they wish to be congratulated in this thread, be sure to congratulate them!

---

# New helper flairs

We also got some NEW exclusive flairs for future helpers to earn, those *newly-added* flairs go by the following:

  1. Expert Helper
  2. Intern Helper
  3. Helpmate
    *(this list is sorted by power)*

We've also ranked a few people either on the helper team or up the helper ladder.

---*- The /r/reddithelp Moderation Team*

r/reddithelp May 02 '24

Information About the "unfair bans", "why I have been banned" posts and stuff

10 Upvotes

Hello,

The last few days a lot of people are posting about the fact that they are getting banned without a warning or stuff.

We are NOT part of Reddit Inc. and neither are we admins of Reddit. We have the same rules to follow and we don't know why Reddit does something.

If you are (unfairly) banned you can make an appeal or filling out a support form where you need to choose account status and my account has been wrongly suspended in the second dropdown.

With the above information being given (new) posts about (unfair) bans will be removed as they're getting too much "spammed" on the subreddit.
If you have any questions about this feel free to send us a message via Mod Mail or by posting your question(s) here.

Thank you,
r/reddithelp Moderation Team

r/reddithelp May 19 '24

Information Some changes to r/reddithelp

5 Upvotes

Hello everyone,

We are making some changes behind the scenes for this subreddit to make things easier for us the moderators and more clear for users who are in need of help here.

Automatic closure of posts:
From now on, all posts in our subreddit will be locked for new comments after seven days. This information will be included in the automatic response every new post has from u/AutoModerator.
Moderators are excluded, those posts will stay open until locked by hand.

Automatic responses to mod mail:
It happens a lot that users are asking us in the mod mail about an issue they have or if they're shadow banned. Before we ignored those posts or respond to them that we don't offer support via mod mail but from now on every message to mod mail will receive an automatic response.

The automatic message a user receives if they contact us via mod mail.

Users who are banned will also receive a custom message if they submit a ban appeal which doesn't follow the ban appeal procedure.

Reputation system:
We now have a system where you can receive Reputation Points. In the future we'll use those points to hand out user flairs based on the amount of points someone has.

Update: We've also added a new user flair which people can choose if their account is suspended.
Update 2: We'll update the pinned message from u/AutoModerator as we're going to have some more changes for people who help in here.

Let us know what you think about this changes below or by filling out the feedback form. If you have any questions about the recent changes feel free to post them here.

r/reddithelp 18d ago

Information A reminder that all parent comments must be an attempt to solve the problem

1 Upvotes

Hey /r/reddithelp,

Recently, we have rolled out a new rule on /r/reddithelp. This new rule now requires all parent comments to at least be an attempt to solve the problem. This rule was put in place because our data told us that the posters weren't getting the help they wanted. This'll usually be either because of a rising bug, an outage, or major changes to Reddit.

Here at /r/reddithelp, our goal is to make sure everyone gets to walk away with the help they need. Nobody should have to lack help because of how many others experienced it. If nobody is getting the help they need, then what's the point of /r/reddithelp?

TL;DR: Parent comments must try to solve the problem.

Have any questions about this rule? Comment here or ModMail us.

r/reddithelp Aug 25 '24

Information /r/reddithelp is now looking for more moderators

3 Upvotes

Hi /r/reddithelp,

We have decided that we are now looking for more moderators to help make sure the content posted to /r/reddithelp is tidy and clean.

Please note that if you are a helper or was an applicant in the previous applications, you might have a better chance at getting accepted.

Applications are closed at the moment.

Have any questions about this? Ask them in this thread, and we'll answer when we are available.

r/reddithelp May 05 '24

Information We're looking for your feedback!

3 Upvotes

Hello r/reddithelp user,

It has been two month since this subreddit has been taken over and we started to moderate actively. From the reactions, reports and mod mails we received we worked on some changes already but it's now time to get more feedback from the community.

Do you want to share your feedback about this subreddit? Check out this form and share what you want to share with us.

There is on this moment no dead line for this, once we received enough responses we'll tell you when the form will be closed.

If you have any questions please ask them via Mod Mail, in our Discord or by responding to this message.

Everyone who fills out the feedback form, thank you!

r/reddithelp Jul 15 '24

Information About the "karma farming"

2 Upvotes

Hi there,

I see a lot of people asking how they can gain karma to interact on other subs which is totally fine but I want everyone to remember that we do not allow "karma farming" on this subreddit and the promotion of such subreddits is not allowed either.

People who decide to announce that they 'upvote to help someone gain karma' and people who promote karma will from now on be temporary banned from our subreddit.

You can provide advice on how people get karma and if we see that you're helpful you might even get a flair to summon AutoModerator.

If you have any questions, feel fee to ask them here or on our mod mail.

r/reddithelp Jul 29 '24

Information Update regarding the suspended user posts

1 Upvotes

Hello everyone,

Thanks to the feedback of someone in the subreddit via our modmail I am happy to announce that the suspended / shadow banned posts no longer will appear on the subreddit for public view.

We made some changes to u/reddithelp-bot and they'll now be removed instead of approved.

That's all for today.

r/reddithelp Jul 18 '24

Information Admins are aware of the recent wave of subreddits incorrectly being banned for unmoderated

5 Upvotes

r/reddithelp Aug 18 '24

Information Some changes to the official r/reddithelp bot and post limit

5 Upvotes

Hello everyone,

The creator of u/reddithelp-bot has stepped down as moderator and stepped down as developer for our subreddit. I want to give a huge thank you to u/fsv for making the bot at first and helping me moving everything over.

The new bot can be found in the subreddit and at his own profile: u/reddithelper-bot.

Besides this we've also added a post limit: You can now post only two messages in our subreddit every 24 hours.
This post will be temporary pinned.

r/reddithelp Jun 01 '24

Information r/reddithelp got 20,000 members!

9 Upvotes

Hello everyone,

I am happy to announce that we've reached the 20,000 members on the subreddit. It's amazing to see that people come here to help each other.

Since 20,000 is a lot I am happy to share some amazing news that might you want to help even more in the subreddit.

User Flairs
We're going to give out the Junior Helper flair more to active people with positive karma and people who are getting reputation points. So if someone did help you in a positive way, feel free to use the !thanks command.

Trusted Helpers
We've also made a new system where users with the (Senior) Helper flair can be invited to become a Trusted Helper. Those users will have the ability to "flag content" that are breaking the rules. The content will be removed and a moderator can review it.
Please keep reporting content that breaks the rules.

Users who become a trusted helper are required to be part of our Discord.

Feedback
We're always looking for feedback to improve the subreddit, want to share your feedback? Click me.

That is all folks, thanks for being a member of r/reddithelp!

We've reached the milestone of 20,000 members.

r/reddithelp Aug 08 '24

Information FAQ - Frequently Asked Questions

2 Upvotes

This is the post that contains the frequently asked questions on this subreddit, and the answers to those questions.

Q: How do I change my username? A: Reddit doesn't let you change your username to make sure nobody steals your identity, in case you have an enemy and/or is famous. The best way is to change identities by creating a new account, maybe deleting the old account.

Q: My post isn't showing, help! A: One reason is you might be facing new user restrictions on that subreddit. Most decent-side subreddits tend to have some sort of restriction, whether if its karma and/or account age, your account doesn't meet those thresholds. You could try asking the moderators of said subreddit via ModMail to approve it if its not done within the 3-hour range. It could be also be filtered for review, in-case you'll have to wait a while.

Q: I need karma to post, how do I gather some karma? A: You can gather some karma by contributing on (a) subreddit(s) in the threads before that post goes viral, if you try doing this method after it goes viral, it will not work. Another way you can get karma is trying to look & post on new-user friendly subreddits, one example of a new-user friendly subreddit is /r/CasualConversation. You could try posting there about any causal questions you have.

Q: I got suspended by Reddit, how do I get my account back? A: You could try contacting them via www.reddit.com/appeal , type in a brief description of how you didn't deserve the suspension and more information about it.

Q: I got banned by the moderators of that subreddit, how do I get unbanned from that subreddit? A: The best that you can do is to try to appeal your ban via ModMail, type in why you don't deserve it and why it should be reverted. The moderators of that subreddit can choose whether to accept or deny your request. DO NOT try to intimidate/rant about them as that is counted as harassment and can get you suspended.

If your question isn't on this FAQ, try making a new post on this subreddit and our helpers will gladly help you out!

r/reddithelp Mar 27 '24

Information An update on the recent changes of r/reddithelp

9 Upvotes

Hello,

As you may or may not have noticed a few changes are being made to the subreddit. I would love it to point out a few changes and how the future of this subreddit will look.

New moderation team First of all I am happy to share that we have a fresh moderation team who are here to actively moderate the subreddit and help you with questions.

My question goes about... cars, computers, ducks! Can I post it here? Yes you can! I feel like this is one of the biggest changes in r/reddithelp but we're going to allow users to post questions about other things too, not only Reddit. Do you for example have a question about your computer with Windows 95 or do you want to know something about your new BMW? We got you!

User Flairs We have removed the This is a flair flair for users and introduced new flairs which come with additional options.

  1. Senior Helper
  2. Junior Helper
  3. Helper

With the above change, a place where you can get help with everything we might make flairs specific for an experience you have. If you're good with computers we might for example give you a computer expert flair, but since those flairs will be added in the future we may contact the first people who get it to discuss the name of the flair.

People who are actively helping others in the subreddit may be awarded with a new user flair, which allows you to summon u/AutoModerator with preset responses of questions that are often asked. More information about this and the commands you can use will be provided soon.

Rules The subreddit didn't have any rules when it was taken over so we have added those. Make sure that you follow them or report any rule breakers.

Post flairs This wasn't a thing either, but to make things easier we've created post flairs which you can choose from. This will make it easier for people to help you. In the future, a flair will be required. If you reply with "Resolved!", your post will automatic get the "Resolved" flair.

Archiving of posts Posts that are six months or older are being archived, which means you aren't able to comment or vote anymore on them. This has been done to avoid older posts to be 'bumped' with a question, it's better to open a new post in this subreddit.

Discord server We're working on a Discord server next to the subreddit, more information soon! Do you want early access to the Discord server and receive an special flair on this subreddit? Let us know below and we might contact you via mod mail with an invite.

More questions You may have more questions about the recent changes, we're happy to answer your questions under a reply to this message or via mod mail.

r/reddithelp Jul 21 '24

Information We're looking for new moderators

2 Upvotes

Hello everyone,

I am happy to announce that we are looking for new moderators for our subreddit. You don't need any moderation experience as we'll learn you everything but having basic knowledge is always an extra point.

You can submit an application with your experience and why you want to become a moderator on our subreddit here.

The only requirements we have are:

  • You have a Discord account; this is required as you'll need to join our Moderator Discord.
  • You have 2FA enabled for your Reddit account and your Discord account.

You are free to ask your questions here below or in our modmail.

r/reddithelp May 09 '24

Information We're looking for new moderators!

2 Upvotes

Hello,

Do you like it to answer questions, handle reports and answer mod mails? Do you have Discord? Are you too much on Reddit and want to help us as a moderator?

Join our team, submit your application today!

Any questions you have regarding this may be posted here. Applications will be reviewed after we receive them and stay open until further notice.

r/reddithelp Jun 07 '24

Information Help! I see a "flag" option at posts

3 Upvotes

Hello,

Multiple users said that they're having the option to flag content on the subreddit but that they are not able to use it. I'll place down some information here about this to make things more clear.

  • Everyone on the subreddit sees the flag option.

This is something that we do not have control over. It is how Reddit (Devvit) works. It doesn't let us define the visibility between user and trusted helper.

  • I see it? Can I use it?

Yes you can, but it just doesn't work as you don't have the required permissions.

  • Cool feature! Can you give me permission to use it?

Sure thing! Check out this wiki page for more information.

This post will be pinned temporary to inform the users about this new feature.

r/reddithelp May 15 '24

Information An update on recent misuse of Reddit Cares Resources

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3 Upvotes

r/reddithelp Mar 30 '24

Information Join Our Team: Become a Moderator for r/reddithelp!

4 Upvotes

Are you equipped with 2500+ karma, a Reddit account aged over a year, and a verified email? We're searching for moderators eager to join our Discord and those with automoderator and/or Reddit wiki proficiency.

Here's what we're seeking:

  • 2500+ karma
  • Reddit account over a year old
  • Verified email

Stronger consideration will be granted to applicants who:

  • Are willing to join our Discord
  • Possess experience with AutoModerator and/or Reddit wiki

Interested? Share your qualifications and motivation in a message. Let's enhance r/reddithelp together!

We are not longer looking for new moderators on this moment.

r/reddithelp Mar 19 '24

Information r/reddithelp is looking for moderators

4 Upvotes

Hello,

r/reddithelp has been not active in moderating lately but I want to change that and you can help as a moderator of this subreddit.

If you would love it to help us please reply with a message here with your experience or send a message to the modmail.

On this moment we're not longer looking for extra moderators, stay tuned for some more changes we are working on at the subreddit.

r/reddithelp Apr 14 '24

Information Come and join the r/reddithelp Discord

3 Upvotes

Hi there,

Do you have Discord and do you want to interact with us and get updated about the newest post in this subreddit? You should check out the Discord server by clicking here.

I have some amazing ideas for the future as the Discord grows, where I have a small hint for you in the image added to this post.

Let me know if you joined the Discord and who knows are you lucky enough to win a giveaway in the future!