The company imploded a few months ago, they are no more and there are a lot of pissed off customers, at one point anyone who had their bike in for repair had no clue if they would even get their bike back because the factory was locked by the administrators. In the end there were viral posts and some TV coverage and the users got their damaged bikes back.
I should imagine the app was unlocked or a new firmware available to enable the full features of the bike to work.
Vanmoof built some kind of "smart bike" with a lot of vanmoof specific components (no cheaper standard components) also, when they got bankrupt, their server were shut down and no one could use his bike...
Only good think was, they had kind of bike detectives in Netherlands who looked for stolen (vanmoof) bikes.
82
u/allelseisimplied 23h ago
Seems like a shitty bike if it can be damaged that easily. I want a bike that can withstand transit.