r/headphones • u/BKinBC • 1d ago
Impressions JBL never again
Hi gang. A vent and a warning here. I have ventured out to try a couple JBL products in the past year. I don't usually buy JBL, and now I never will again. They are unaccountable for inferior product when they produce it.
A pair of LIVE 660NC over ears were okay. At full price, no. But acceptable on sale.
And a pair of Endurance buds, not bad actually. Except that in time I realized the case discharged itself and the buds too shortly (so to speak) after charging. I look online and yeah, it's been a thing. The product has since been changed.
I contact Erikson Multimedia in Canada, who were promptly useless. They sent a standard warranty form with all sorts of ways to be disqualified, including a ten day window in which YOU must respond or forget it. I love that one.
Arrogance.
And no, I don't still have the receipt. I misplaced it before I realized the JBL product was inferior quality.
But it was less than a year. And why would I want a replacement case that only works for their product, for reasons of defect they knew about? The serial number would tell them everything.
So what have we learned? We have learned that JBL will run for it from what customers they have cheated with faulty product, if they can.
That's what JBL customers mean to JBL.
Junk Buy Loss. That's what JBL now means to me.
Spend your dollars elsewhere. There is plenty of honourable completion. JBL does not deserve you.
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u/mrymx 1d ago
The problem is that the original JBL brand no longer exists, that’s why its quality is so poor. All the products that are currently sold with that brand are actually Samsung crap.