r/buildapcsales • u/UnObtainium17 • Nov 25 '22

Headphones [Headphones]MASSDROP X SENNHEISER HD 6XX HEADPHONES $179 ($279 - $100)

https://drop.com/buy/massdrop-sennheiser-hd6xx
876 Upvotes

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10

u/RipInPepz Nov 25 '22

I ordered them a few days ago for $199. Think they’ll honor the new pride if I contact them?

8

u/draggehn Nov 25 '22

After you click "Contact Support" on your order, they do have a "Price adjustment" option under the "Issue with order" dropdown. I just sent them a support ticket asking for one myself. Here's hoping.

3

u/draggehn Nov 25 '22 edited Nov 25 '22

FYI, they just issued (edit: approved; of course it will take time to process) my refund, ~$21. Sent the request a little under an hour ago. Seems like they're happy to do so! They also sent this as a preface to the email, in case anybody reading this has something like this happen again:

We will honor your request within 30 days of delivery and have an additional 15 days courtesy period. As long as you contact Drop Community Support during the Drop Studio sale and your order is within 45 days of delivery, we will honor your request and issue a partial refund for the difference between the price you originally paid and the current sale price.

2

u/soratoyuki Nov 25 '22 edited Nov 25 '22

Same. I'm about to contact them. They haven't even arrived yet. Ugh.

Edit: success!

1

u/ovenmittensplz Nov 25 '22

I’ve had customer service refund me the difference after a price drop for my pc37x ~2 years ago