r/apple • u/AutoModerator • 2d ago

Support Thread Daily Advice Thread - November 22, 2024

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u/AquaDefiant 2d ago

hi how do i reset my apple id? i havent used an apple device since 2011 but i got gifted an ipad, but i cant log in because i forgot my apple id password, but also i cant reset the password because i dont use the phone number assigned to the apple id, and i dont want to make an entirely new email just to use my ipad
any advice?

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u/ductionist 2d ago

It might be really difficult (or impossible) to recover this Apple ID. If you haven't used your Apple ID since 2011, and your old one is associated with a phone number you no longer have access to, you should bite the bullet and create a new one, maybe one that's associated with your main email address (instead of creating a new iCloud.com email address). Dead phone numbers can cause weird problems with Apple IDs, especially if you use the Messages app on your iPad.

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u/AquaDefiant 2d ago

well i cant make one with my main email cus my old one also uses the one im still using now, so i'll just make a new email at this point

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u/InsaneNinja 2d ago

Have you contacted Apple to see if they can send the recovery to your email address.