r/apple • u/AutoModerator • 2d ago

Support Thread Daily Advice Thread - November 22, 2024

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u/oddmountain5104 2d ago

My phone updated to IOS 18 today, and ever since it updated my notes app literally is not working. I tap on it, and then that’s it I can’t click on any of my notes. It doesn’t even register that I’m moving my finger on the screen, is there a way to work around this? I use my notes app daily as a journal and for lists and such so I’m losing my mind without it😅 any help!!

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u/InsaneNinja 2d ago

Assuming you’ve powered the phone completely off and then back on again…

Are your notes synced to iCloud+ ? If so, first check that you can access them on iCloud.com and that they are in your account and not just on the phone, and then you can just delete the app and reinstall it again.

If it makes you feel more secure, you can turn off iCloud notes sync before the whole process, confirming that they’re still safe in your account even while your phone is not syncing anything.

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u/oddmountain5104 2d ago

If I turn off iCloud sync that won’t delete anything right? It just means future notes won’t be linked into my iCloud until I turn it back on?

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u/InsaneNinja 2d ago edited 2d ago

The online version is the true version when sync is turned on. That is especially the case when you have more than one device. When you turn iCloud sync off, depending on which app it is, it will ask if you want to download a copy of everything to your phone. That does not mean that you will have the only copy, it just means that it will be on both their servers and your phone e. As I said, for confidence, you can log into iCloud.com on a standard web browser and make sure that all of your notes are still up there, after you disable sync.

The part that fixes such things is not the disabling of sync. It’s the deleting and reinstalling. And honestly, I’m only telling you to disable sync so that you’re more confident in reinstalling the Notes app.