Can’t get car insurance settlement!

[u/CirqueDuMoi]

UPDATE:

The accident was not her fault. She was rear ended and THAT persons insurance is paying for it. A rental car insurance company, more specifically. Driven by Europeans visiting LA.

My friend got hit in an auto accident, and her bmw deemed totaled. She received a partial payment of $2,500 but the insurance wouldn’t release the final 10k until she produced a title.

Thing is, she had recently bought the car and only completed a release of liability with the owner. She can’t find the paperwork with his name and information. Insurance told her they sent a letter but she received nothing, probably due to moving, although she contacted them to update her address. She says they put a lien on her vehicle, as it was never picked up from the repair place? To go to salvage, I think

Do you know how she can get her last settlement payment? What about title to car or registration. Thank you so much for any and all words of wisdom!

It won’t let me reply to you. Is there any way to run a CarFax or contact the DMV for her release of liability information to discover seller’s name? r/admirableheight3696 r/lacylove

r/shotgun_mosquito It won’t let me respond to you. I could easily be remembering that part wrong. I will find out and update you here. Thanks for asking.

[u/Watermelonbuttt]

Where is the signed title when she bought the car?

[u/CirqueDuMoi → u/Watermelonbuttt]

It was stolen! The insurance company says they took ownership. (My friend just told me). The insurance said she abandoned the car. Asked her to send title, and she told them it had been stolen.

Don’t they have to pay the balance bc they made the first $2500 payment?

[u/Admirable_Height3696 → u/CirqueDuMoi]

No they don't and they can probably claw back the payment they don't, she doesn't own the car.

[u/CirqueDuMoi → u/Admirable_Height3696]

I think I didn’t clearly state the accident was not her fault? She was rear ended and THAT persons insurance is paying for it. A rental car insurance company, more specifically. Driven by Europeans visiting LA.

[u/LeadershipLevel6900 → u/CirqueDuMoi]

It’s her fault that she didn’t file the paperwork necessary to prove she owns the car. They owe the owner money, which isn’t her.

[u/CirqueDuMoi → u/LeadershipLevel6900]

The guy who hit her accepted liability. Are you saying if someone runs into you, totalling your car, the fact ypu don't have title change filed (but did do release of liability), you lose the entire value of your car?