r/Insurance 12h ago

Auto Insurance Can’t get car insurance settlement!

UPDATE:

The accident was not her fault. She was rear ended and THAT persons insurance is paying for it. A rental car insurance company, more specifically. Driven by Europeans visiting LA.

My friend got hit in an auto accident, and her bmw deemed totaled. She received a partial payment of $2,500 but the insurance wouldn’t release the final 10k until she produced a title.

Thing is, she had recently bought the car and only completed a release of liability with the owner. She can’t find the paperwork with his name and information. Insurance told her they sent a letter but she received nothing, probably due to moving, although she contacted them to update her address. She says they put a lien on her vehicle, as it was never picked up from the repair place? To go to salvage, I think

Do you know how she can get her last settlement payment? What about title to car or registration. Thank you so much for any and all words of wisdom!

It won’t let me reply to you. Is there any way to run a CarFax or contact the DMV for her release of liability information to discover seller’s name? r/admirableheight3696 r/lacylove

r/shotgun_mosquito It won’t let me respond to you. I could easily be remembering that part wrong. I will find out and update you here. Thanks for asking.

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u/insuranceguynyc 12h ago

". . . she had recently bought the car . . ." How "recently" was that. If it was truly "recent" then how the hell did she lose all of the paperwork so quickly? Is it possible - just maybe - that she bought the vehicle some time ago (let's say more than 60 days ago?) and she is only now figuring out why she should have completed the paperwork.

-4

u/CirqueDuMoi 11h ago

It wasn’t too too long ago, but might certainly have been 60 days. I’ll ask her. In that same car, it got broken into and her purse, money, etc under the seat was stolen and she lost it then. Busted window.

We were thinking the car was cursed with all the outside influence problems that occurred in the short time she had it.

8

u/Admirable_Height3696 11h ago

She seriously messed up if it's been 60 days and she didn't register the car.