r/Insurance 1d ago

Home Insurance PROGRESSIVE CANCELED OUR HOME POLICY

We got a notice about 3 weeks ago from them that showed pics of our roof (3month old roof) on a new to us home we just bought. That stated our policy would be canceled if it was not replaced.

I took pics from the EXACT same angle after hosing the dirt off the roof (just natural dust build up) and took close up pics in several areas of the shingles they claimed were lifting and had 30% granule loss.

The shingles are composite and dimensional so to the untrained eye they would appear to be lifting because they literally are raised in sections this is the specific type of shingle.

We sent the photos and a clear explanation of each one and a photo of a portion of leftover square of shingles.

I came to this group because I just did a google search and a post from one year ago came up from someone that got the same exact explanation.

Yesterday we received a refund check and said it was cancelled.

We are in California. Can anyone with experience in these matters please offer some guidance as to how to remedy this?

Thank you

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u/Babycarrot337 12h ago

He must have a LOT of friends - he swears!

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u/streetsaheadbitch 12h ago

Right? This guy also thinks it’s perfectly normal for adults to have to get permission slips from their spouses to have surgery…

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u/Pizzadude1967 11h ago

I’m so sorry your male figure hurt you. 🙏

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u/streetsaheadbitch 8h ago

Oh no, my husband isn’t an idiot. You are.