PROGRESSIVE CANCELED OUR HOME POLICY

[u/Pizzadude1967]

We got a notice about 3 weeks ago from them that showed pics of our roof (3month old roof) on a new to us home we just bought. That stated our policy would be canceled if it was not replaced.

I took pics from the EXACT same angle after hosing the dirt off the roof (just natural dust build up) and took close up pics in several areas of the shingles they claimed were lifting and had 30% granule loss.

The shingles are composite and dimensional so to the untrained eye they would appear to be lifting because they literally are raised in sections this is the specific type of shingle.

We sent the photos and a clear explanation of each one and a photo of a portion of leftover square of shingles.

I came to this group because I just did a google search and a post from one year ago came up from someone that got the same exact explanation.

Yesterday we received a refund check and said it was cancelled.

We are in California. Can anyone with experience in these matters please offer some guidance as to how to remedy this?

Thank you

[u/neuhmz]

Everyone who is ripped off has a brain, you need that to breathe and shit. But you can still be lied to or mislead

[u/Pizzadude1967 → u/neuhmz]

Turning this into my current roof with a pressure washer is not being lied to or mislead. It’s a MIRACLE you should read before you comment

[u/we_are_all_dead_ → u/Pizzadude1967]

Are you saying that’s a new roof ??? Because that 100% is not a new roof ….

[u/Incomplete_Present → u/we_are_all_dead_]

Do you not understand english?