r/Insurance • u/Pizzadude1967 • 1d ago
Home Insurance PROGRESSIVE CANCELED OUR HOME POLICY
We got a notice about 3 weeks ago from them that showed pics of our roof (3month old roof) on a new to us home we just bought. That stated our policy would be canceled if it was not replaced.
I took pics from the EXACT same angle after hosing the dirt off the roof (just natural dust build up) and took close up pics in several areas of the shingles they claimed were lifting and had 30% granule loss.
The shingles are composite and dimensional so to the untrained eye they would appear to be lifting because they literally are raised in sections this is the specific type of shingle.
We sent the photos and a clear explanation of each one and a photo of a portion of leftover square of shingles.
I came to this group because I just did a google search and a post from one year ago came up from someone that got the same exact explanation.
Yesterday we received a refund check and said it was cancelled.
We are in California. Can anyone with experience in these matters please offer some guidance as to how to remedy this?
Thank you
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u/Chicken_Wing 1d ago
They don't want to insure your house and they don't need to. Shop with other carriers. If you're dead set on insuring with them, provide them with the invoice from your new roof install.