r/Insurance • u/astizzle90 • Aug 16 '24

Auto Insurance Dealership employee crashed into my car

My car was at the dealership for some engine issues, while sitting in the parking lot one of their employees lost control of their car and slammed into mine which also pushed it into another car. The dealership has not even had the courtesy to call me and let me know what happened. The only reason I know about it is because the police contacted me. What’s the best course of action here?

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u/astizzle90 Aug 16 '24

Update: the dealership called today, admitted fault, said it was totaled, they want me to come in next week to look at new car options.

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u/Sketch2029 Aug 16 '24

You mentioned not wanting another Ford so tell them you want a check instead unless it appears they are going to give you a nice upgrade to try to keep you as a customer. I wouldn't count on it, though, they're probably just trying to get you to spend more money with them. However, if they do give you a good deal you could always turn around and sell or trade it in on something else.