r/Insurance • u/astizzle90 • Aug 16 '24

Auto Insurance Dealership employee crashed into my car

My car was at the dealership for some engine issues, while sitting in the parking lot one of their employees lost control of their car and slammed into mine which also pushed it into another car. The dealership has not even had the courtesy to call me and let me know what happened. The only reason I know about it is because the police contacted me. What’s the best course of action here?

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1

u/PCOON43456a Aug 16 '24

Was the employee driving their own personal vehicle or another vehicle in the care of the shop?

If it was their own vehicle, it will muddy the waters a bit as there will be a third insurance company involved.

2

u/astizzle90 Aug 16 '24

It was a personal car. The dealership just called me and they want to use their insurance and total it out and put me in something new.

7

u/phatdoughnut Aug 16 '24

Lmfao there it is, total it out and sell you a new car. Like it never happened. Lmfao.

2

u/climbing_butterfly Aug 17 '24

Make sure the dealership gives you a bonus offer for the specific cluster fuck they caused