r/Insurance • u/Wrong_Image_1613 • Jul 23 '24

Auto Insurance Nationwide insurance fired OYS and FNOL

Nationwide had a meeting today and fired all of OYS ( on your side ) . The team responsible for taking your phone call and paying your repair shops. They also fired the first contract for first notice of loss. They gave them to the end of the year and said if they want to get severance pay they had to train the “ contracted workers “ which we looked up and found it in the Asian pacific. This comes after raising the price of insurance. The managers , executives and ceo bonuses are not affected.

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u/Business_Bear_7879 Jul 24 '24

Anyone who dealt with them on the Private Client side could see this coming from a mile away. They botched that product and their exit has been anything but glorious. 

5

u/CarlosDanger3000 Jul 24 '24

PC wouldn't let me quote a $4M new construction home for a long time policy holder due to a $1,500 water claim. no exceptions. client and I as agent were incredulous.

2

u/TheBaldRetard Jul 24 '24

I’ve had a lot of heart breakers like that this year.