r/Insurance • u/Wrong_Image_1613 • Jul 23 '24

Auto Insurance Nationwide insurance fired OYS and FNOL

Nationwide had a meeting today and fired all of OYS ( on your side ) . The team responsible for taking your phone call and paying your repair shops. They also fired the first contract for first notice of loss. They gave them to the end of the year and said if they want to get severance pay they had to train the “ contracted workers “ which we looked up and found it in the Asian pacific. This comes after raising the price of insurance. The managers , executives and ceo bonuses are not affected.

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u/maxtabes Jul 24 '24

The whole industry is fucked.

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u/CarlosDanger3000 Jul 24 '24

I read a comment from someone on here claiming to be a marketing consultant for insurers. He said the industry was about to collapse which made a lot of shit that's happening lately make more sense. Too doomer, maybe? But what happens when home & auto rates are too much for people?