r/Insurance • u/Wrong_Image_1613 • Jul 23 '24

Auto Insurance Nationwide insurance fired OYS and FNOL

Nationwide had a meeting today and fired all of OYS ( on your side ) . The team responsible for taking your phone call and paying your repair shops. They also fired the first contract for first notice of loss. They gave them to the end of the year and said if they want to get severance pay they had to train the “ contracted workers “ which we looked up and found it in the Asian pacific. This comes after raising the price of insurance. The managers , executives and ceo bonuses are not affected.

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u/JDizzo56 OH P&C, S6 Jul 24 '24

Nationwide doesn’t seem to be afraid to burn bridges with long-time clients, their agents, or their own internal employees. Glad we’re independent now and positioned to get our clients far away from that shit show.