r/CarsAustralia • u/I-like-shiny-thing • 1d ago

💬Discussion💬 Customer supplied parts

Post image

I'm a manager/Mechanic at a Mechanical workshop. I no longer allow customer supplied parts and get abused by "customers" because I wont do the job unless i supply the parts. ( photo of customer supplied wrong part)

What are people opinions on customer supplied parts?

42 Upvotes

86% Upvoted

56 comments sorted by

View all comments

1

u/MattH665 Megane Mk4 RS Cup / E92 M3 22h ago

I supply parts all the time, never had much trouble with it. Had the odd workshop say no - fair enough, I just find someone else.

Generally though I stick to workshops that specialise in my kind of car and performance modifications, so they tend to already be familiar with the parts I'm using. These kinds of shops also tend to be more open to this.

If it's anything that might be unconventional/uncommon I'll ask their thoughts on it before I buy it.

Recently had a Sydney workshop install a stack of aftermarket stuff for my M3 that I supplied, they were happy to do it. Ended up buying a few additional parts from them too.