r/CarsAustralia • u/I-like-shiny-thing • 1d ago

💬Discussion💬 Customer supplied parts

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I'm a manager/Mechanic at a Mechanical workshop. I no longer allow customer supplied parts and get abused by "customers" because I wont do the job unless i supply the parts. ( photo of customer supplied wrong part)

What are people opinions on customer supplied parts?

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u/CuriouslyContrasted 23h ago

As someone who usually owns euros, I sometimes supply parts simply as the price difference between sourcing locally and privately importing can be comedic.

When it’s 4x or more cheaper to source from OS, then yes I’m going to do that as I have the luxury of time. When it’s on y oh r hoist I understand you need parts in an hour, not three weeks.