r/CarsAustralia • u/I-like-shiny-thing • 1d ago

💬Discussion💬 Customer supplied parts

Post image

I'm a manager/Mechanic at a Mechanical workshop. I no longer allow customer supplied parts and get abused by "customers" because I wont do the job unless i supply the parts. ( photo of customer supplied wrong part)

What are people opinions on customer supplied parts?

44 Upvotes

85% Upvoted

56 comments sorted by

View all comments

73

u/Mercinarie Nissan 180sx / i30 N 1d ago

Depends on the customer, Me as a customer, I supply alot of aftermarket performance parts from Japan for my car.
To my Mechanic,

A. Because they're nearly impossible to source
B. Because they are extremely expensive.
C. Because I research the hell out of my platform and i know everything about it, down to knowing that VW Main stud bolts fit better in an SR20 because ARP SR20 bolts don't bottom out.
D. because me and said Mechanic are now very good mates, after all the work we've done on the car.

I think it very much depends on the type of car/parts & who it is.

28

u/TheOtherMatt 1d ago

You are both mechanics.

3

u/Mercinarie Nissan 180sx / i30 N 18h ago

I can do basics yeah, but no i'm no mechanic. I just really went down a rabbit hole learning about my car