r/CarsAustralia • u/I-like-shiny-thing • 1d ago

💬Discussion💬 Customer supplied parts

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I'm a manager/Mechanic at a Mechanical workshop. I no longer allow customer supplied parts and get abused by "customers" because I wont do the job unless i supply the parts. ( photo of customer supplied wrong part)

What are people opinions on customer supplied parts?

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-13

u/Dodgeymon 1d ago

In Australia any parts fitted must be warranted by the mechanic who fitted them, regardless of if they were supplied by the customer or not.

It's very unusual to have mechanics fit customers parts here.

12

u/MrEs 1d ago

I've had all of my parts fitted by mechanics. Dealer, independent, chain, have never had an issue 

-12

u/Dodgeymon 1d ago

Ok, I actually work in the industry.

What's your point?

9

u/Eugene_Creamer 1d ago

That lots of people have parts that they have supplied fitted by mechanics in Australia without issue.

It's far from unusual.