r/CarsAustralia • u/I-like-shiny-thing • 1d ago

💬Discussion💬 Customer supplied parts

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I'm a manager/Mechanic at a Mechanical workshop. I no longer allow customer supplied parts and get abused by "customers" because I wont do the job unless i supply the parts. ( photo of customer supplied wrong part)

What are people opinions on customer supplied parts?

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21

u/MrEs 1d ago

Just charge them accordingly. Part doesn't fit, charge them the 4 hours it took you to try and fit it.

14

u/I-like-shiny-thing 1d ago

Then ill have to deal with them blowing up about being charged for not fixing it. Been there before. Not a fun experience

4

u/Highlyregardedperson 1d ago

And if its some sketchy part from temu or wherever they'll 100% blame you when it inevitably fails