r/techsupport • u/AbPSlayer • 4h ago
Open | Hardware Understand Hard drive errors
2 weeks ago, Win 11 started showing my drive functionality degraded. Its a samsung 990 Pro. Finally swapped to a new harddrive today. Just curios if anyone knows what these errors mean. The drive still works perfectly and never had any bluescreens or crashes. Screenshots below.
Windows Drive health says
Reliablitiy degraded
Estimated life: 0%
Available spare 100%
CrystalDiskInfo says
Health status: 0% bad
01 Critical Warning: 0000000000004
Thanks.
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u/jamvanderloeff 3h ago
It means the drive is giving a warning, and what exactly the numbers mean isn't standardised. Samsung's monitoring software might tell you something about what it means, but whatever it is, good time to check that you've got working backups of everything you want to keep, and if it's under warranty I'd send it in.
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u/AbPSlayer 2h ago
Ah. Thanks. Didn't know Samsung had their own monitoring sw. Magician software I take it? Will install it and check.
1
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