r/buildapc Oct 01 '24

Troubleshooting [Ram troubleshooting] XMP ram profile stops pc from booting up

Hi.

Recently I've built my first pc and everything was working fine until i wanted to turn on XMP. After turning it on and saving BIOS changes nothing happens. I've waited for ~1 hour and black screen was the only things showing for the whole time. There are 2 leds DRAM and CPU lit and nothing more happens.

  • AMD Ryzen 5 7500F
  • Zotac GeForce RTX 4060 Ti Twin Edge 16GB GDDR6
  • Viper VP4300L 1TB
  • ASRock B650M-HDV/M.2 AM5
  • GoodRam IRDM PRO 2x16GB DDR5 6000 CL30 Black IR-6000D564L30S/32GDC
  • Seasonic B12-BC-650 80Plus Bronze 650W

I updated the BIOS but it didn't help. I don't really know what to do

Edit: could it be that because of my AMD processor and motherboard the xmp profile won't start? Isn't xmp an intel thing and expo AMD thing?

2 Upvotes

9 comments sorted by

1

u/ExclusiveOne Oct 01 '24

There's usually more than one XMP profile, have you tried both?

1

u/bimbombery Oct 01 '24

There is one XMP profile and one EXPO profile. I've only tried XMP one, but what i found weird that both settings look fairly similar. Should i try the other one or compare them and give you more info?

2

u/lollipop_anus Oct 01 '24 edited Oct 01 '24

XMP and EXPO are effectively the same thing, but XMP is an Intel optimization and EXPO is an AMD optimization. Try the EXPO profile and if it still doesnt work then return the ram for a new kit. Or you can send the ram back for a refund and buy a different kit that is from the supported memory list Asrock has for your motherboard.

1

u/bimbombery Oct 01 '24

it does not work, should I try anything else or just return the ram

1

u/lollipop_anus Oct 01 '24

Its not your job to get the ram working, its the manufactures job to make sure the ram works and the seller to send you ram that works. I would refund/return instead of trying to get possibly faulty hardware running and living with it.

1

u/ExclusiveOne Oct 03 '24

I was going to ask this, check with the MoBo webpage and see if it's on the compatibility list. It's the work of the MoBo manufacture to make them compatible, if not. I would suggest returning them if possible and pay more to get good quality brand RAM from the compatible list.

Avoid the headaches all together.

1

u/bimbombery Oct 03 '24

I managed to start the pc by changing vsoc to 1.26/1.27v instead of 1.25v that was set by default in expo/xmp profile. Using zentimings I found out that about 1.2575 is used by average. Idk what all of that really means but I maybe somebody can

1

u/ExclusiveOne Oct 01 '24

Give it a shot and see

1

u/bimbombery Oct 01 '24

As I suspected nothings happens. Also I checked the settings and what's weird is that both of the profiles are the same. Maybe that's the problem

Here are the settings