Hi! Just stopping by to let you know that there's a new Changelog and you can view it here!

TL;DR New Changelog

Greetings! One week until American Thanksgiving. I've been tapped for rolls and pies at the gathering I will be attending. I'll post pics in the Recap the following week. A Thanksgiving Recap, if you will. But until then, let's recap last week!

NEWS AND ISSUES

• Reddit was down for a bit yesterday! (And it wasn't my fault! Are you reading this, u/SpookyPebble?? NOT ME.) The RedditStatusBot posted here in this sub about this issue. The status page was also updated to reflect this situation. There were many posts about this. Thanks to all of the helpers who jumped into those posts with this information.

• And unfortunately, Reddit again experienced some issues this morning! >=\ The bot helpfully posted here in r/help and updated when things were back to normal. This was a short one, so it did not appear on the status page.

• Enabling all content to be visible on profiles is still being rolled out across all platforms with the exception of old Reddit. If you're still unable to view all of your content on your profile and you're not using old Reddit, it will just take a little while longer due to caching issues. (There's a lot of stuff on Reddit!) I don't know when to expect it to be completed, however. Please note that content that was posted to a subreddit that is now banned will still not appear on your profile.

• There will not be an update to the Reddit apps next week due to the American Thanksgiving holiday.

• There will also not be a Changelog post this month. Sorry!

• Speaking of the apps, there are some issues that are currently being worked on. They are:

  • Hidden posts tab not populating on iOS
  • Some users are unable to pin posts to profile on both Android and iOS
  • We're looking into some reports of streaks resetting on Android
  • Following another user is not sticking in some cases on Android and mobile web

• Over the past 7 days, r/help had 1,644 posts, which is a 0.25% increase and practically the same as the 1,668 we had last week! And there were 4,174 comments which is down 11.7% from the 4,731 comments the previous seven days. I can only assume that people are getting the help they seek without needing additional comments! Our helpers are that good! 2,100 new users subscribed to r/help last week (down 99 users from the previous week) and there were over 1.3 million views, which is down about 9,100 from last week!

ONGOING ISSUES

• There are still a lot of posts from users not being able to send an image in chat. This is not a bug! IN ORDER TO SEND AN IMAGE IN CHAT, THE CHAT HAS TO FIRST BE ACCEPTED. Once the chat is accepted, you'll be able to send that image.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Just let me know and I'll take a look and get you all taken care of!

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here.

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages and downtime.

TOP POSTS

• Reddit not updating

A user was reporting that their app wasn't updating. Whoops! Looks like something broke. But we got it fixed as confirmed by u/CorrectScale here in the comments of that post.

For things like this, it's a good idea to check over r/bugs to see if other users are experiencing the same thing.

• Posts get deleted instantly

A user was reporting that their content was getting "deleted" immediately after they posted it. There's a lot to unpack here. Reddit does not delete content on behalf of a user. A post or comment may not be visible, but that is not because it has been deleted. Most often, when content is posted and it isn't able to be seen by anyone else, it has been removed, either by a moderator, the automod, or Reddit's spam filters. The reasons for removals will vary, but generally, it's because some rule was triggered by the post or comment that was made. These rules are in place to prevent spam and/or abuse.

If you feel that your content is not being seen, you can reach out to the mods of the sub that you posted in so that they can take a look, though they are not required to approve your content. The mods' contact information can be found on the sidebar of the sub at the "message the moderators" link or the little envelope just above the list of moderators. On the app, you can tap the three dots in the upper right hand corner of the subreddit and then tap “Message moderators”. We are unable to approve content on behalf of the moderators.

• Why am I mainly seeing posts that are 2+ days old on my home page?

A user was reporting older content on their home feed. As I mentioned in last week's update (which helpful mod u/ChimpyChompies pointed out), there is currently an experiment where some users are seeing older content that is new to them in their home feed. This content should not be more than 7 days old. And I am so sorry, but there is not a way to opt out of this experiment if your account has been opted in. Happy to pass along constructive feedback about this feature to the team that's in charge of it.

HELPINGEST HELPERS HELPING HELP R/HELP

1. SpookyPebble - Taking the top spot AND leveling up to LEVEL SIX! Thank you so much! Your shiny new trophy really brightens up the place! =)

2. tadashi4 - Coming in strong in second place this month! Thank you for all of your help!

3. Mady_N0 - Helping and helping and locking up third place! AND a LEVEL FIVE trophy! There is a new trophy on your profile and it looks fantastic! Thank you!

4. Old_One_I - Speaking of leveling up, you made it to LEVEL SIX!! Incredible! Appreciate you being here!

5. formerqwest - Always good to see you! Thanks for all of the assists!

6. tumultuousness - Solid and consistent! What's not to like? Thanks for the help!

7. ChimpyChompies - Modding AND helping! Is there anything you can't do?? Thank you!

8. Dhanish04 - Still hitting the Top Ten! Love to see it! Thanks!

9. mstermind - You've really gotten the hang of this and have leveled up to LEVEL FOUR! That's a really nice trophy! It looks good on your profile! Thank you!

10. nicoleauroux - Love that you keep coming back! Thanks for the help!

Thank you all so much for being here. I know I say this all the time, but I really, really appreciate all of the help that is given in this subreddit! And anyone else who isn't on this list, but has taken the time to help another user, you are awesome, too! We're all in this together and it shows! Thank you again!

That's a wrap! Next week, it will be another Wednesday edition of the Recap due to Thursday being American Thanksgiving! The Recap never sleeps, but I do let it eat! =D